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All About Us

Kennis Limited, which owns KitSites™, consists of Susan Wilson and Patrick Fenlon.

We create full-size websites and rent them out at low prices so that anyone can show others what they can do.

We are a small business, started in 1999

We are a partnership of two mature people who have worked for both big and small businesses, and government organisations.

We started our company Kennis Limited in 1999.  In the time since we have done work for small and large companies, both in NZ and overseas.

We wanted our own business

After having made computer software for others for over 30 years we wanted to do something else, this time for ourselves.  We had to find something which was not being done, or was being done badly, and it had to require the skills we already had.

We saw a market for good quality low-cost websites

Having already created some websites, so we looked at making websites for others, though there were already many web-developer companies already doing that.

The large companies made large websites for businesses with lots of money.  The small companies made medium-size websites for medium and small businesses with lots of money, or made 'mickey-mouse' (that's a computing technical term) 3- or 5-page websites for those with not much money.

But we saw that no-one was making medium-sized websites for the tens of thousands of very small businesses and groups who really needed a website but who didn't have much money.  That was a market that no-one was serving.

We worked out that the way to do it was to make websites cheaply, and to rent them to the Client instead of selling them.  We would get our costs back eventually through the rental fee.

We studied to learn what they should contain

We decided that a 'website rental' business should have:

  • A set-up fee that didn't require a bank loan, and a rental fee low enough to come out of petty cash.
  • People who understood small businesses and 'interest groups'.
  • Nice looking websites, with all the normal 'features', and lots of pages.
  • The ability to write text clearly for websites, and to make good images look better.
  • Friendliness and patience.
  • The ability to talk to Clients without using jargon.


We ticked most of the boxes from the start.

We had run computer 'helpdesks' for years, so we knew to be patient and avoid using jargon.  We are friendly people, non-geeks, and understand what a small business is like because we are a small business.

We just had to learn how to make good looking websites, and we had to learn how to write the text clearly for webpages.  We got on with it and did a lot of study.

Then the only problem left was how to make websites at a price both they and we could live with.

We created software to build websites from 'kitset' pieces

We found that computer software such as WordPress could make websites.  The prices were low.  The finished websites could be good looking, they were relatively simple to set up, and they could supply all that a lot of small businesses would need.  Competition for us.

But...

  • You were expected to do all the work yourself.
  • Setting one up was very hard for non-technical people, though you could pay people in the USA to help you.
  • It took many, many hours to do it, and while you were doing that you were neglecting your business.
  • You had to pay in US dollars, so it with exchange rate changes you would be a different bill every time and have difficulties budgeting the annual cost.
  • The finished website would be based in the USA or Australia, so would be a bit slow to display each time.


These are all big turnoffs for someone in Godzone who doesn't have great computer skills and just wants to show what they do to other New Zealanders.  And paying someone competent to do it for you is the way to go, but not someone from overseas.  You want a Kiwi.

So, we created sophisticated software, which we called "KitSites", to build websites for us from 'kitset' pieces.  (KitSites currently (2015) has around 330 pieces to select from.)  We just give it the list of features that the website should have, and it builds it all for us.  Then we tweak it to make it look better, and add your text and images.

We studied how to write text for website pages

A website is 99% an advert for what you do, plus 1% of contact information for those who already know about you.

When you look at adverts in the press they don't read in a 'normal' way.  That isn't 'conversational English'.  Adverts are written to be adverts, clear and persuasive.  Website text is the same.  You have to write differently for websites.

It takes skill to write the text and position the right images so that it makes your business look good.  It doesn't come naturally.  We had to learn it.

We learned about 'accessibility'

We were keen that our websites should be available to all visitors who wanted to use them, including disabled ones.  It wasn't just about fairness - disabled people want things too.  That meant that we were anxious to include the features that allowed disabled visitors to access everything in as easy a manner as possible.

That is why you see "Skip" and "Sitemap" buttons at the top of each page.  They are there in those 'odd' positions to make access by keyboard-only and screen-reader easier.  There had to be a Sitemap button somewhere anyway, and for the disabled the right place is where we have put it, almost at the start of each page.

Other efforts have been made to try and make all our websites as 'accessible' as possible, but we found no set of rules which we could follow which would make this easy.  Should you encounter difficulties which are avoidable then please tell us how we could improve our websites via our page, or tell us in another way.  Everyone would be grateful.


Finally, please note that what you are looking at is a KitSites™ website.  It was all created by our software, and you can have one just as good.

Websites so good, we use one ourselves!
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